Products

Policies

Refund

ALL digital sales and subscription are final, no refund, no exceptions.  For subscriptions, you may cancel at anytime by contacting us sales@thefampreneur.com.

If there is an issue with downloading of any digital product purchases, please contact us at sales@thefampreneur.com.

For any physical products such as books or apparel, to start a return, you can contact us at sales@thefampreneur.com.
Please note that returns will need to be sent to the following address:
Holisia Enterprises, LLC., 3800 Camp Creek Parkway Southwest, Suite 1400-1025, Atlanta GA 30331, United States.

Damages and Issues Please inspect your order upon reception and contact us within 48 hours if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.

ORDER CANCELLATIONS Once your order has been submitted, we are unable to cancel or make changes to the order. Please review your order very carefully prior to finalizing your order.

Refunds  We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at sales@thefampreneur.com.

INCORRECT SIZE  We offer several avenues to identify what size would work for the guest such as our; IG Live Collection Fit Review, Style Lab videos, Online Size Chart and Item Descriptions. If you are still in need of sizing and style assistance please contact our Customer Service line with assistance in placing your order. Once an order has been placed all purchases are final. No refunds.

DAMAGED/ MISSING ITEMS Each of our items undergoes multiple layers of quality control however discrepancies can happen and
we want to correct them for you as quickly as possible! If you have
received a damaged item from your order, please contact our Customer
Service line within 7 days of receiving your order with your order number and a photo of the damage. Our quality team will review the damage and assist with the best resolution.

Shipping

Please allow 7 to 14 business days (Monday - Friday) from the date
your order was placed for your order to ship. If you have not received a
tracking number by the 15th business day (Monday - Friday),
please contact us. We are unable to accommodate expedited shipping
requests at this time. We are not responsible for failing to meet
requests outside of the 7 to 14 business day time frame.

We ship using the address provided in PayPal - please verify that the information is accurate.

Returned orders will be reshipped at your expense. For payment
issues, please contact PayPal. For issues with shipped orders, please
contact USPS.